test

1. With respect to the character you were assigned. What is their preferred conflict management strategy? Provide an answer in terms of the material discussed in class and explain your answer. Provide support from the episode or other episodes reviewed (in terms of noticeable behaviors or instances of behaviors) that proves your case.

Regarding Vogler, his preferred conflict management strategy is forcing.

For this analysis, we need do consider two axis:
  • Importance given to relationships
  • Importance given to the outcome/goals.


Importance of relationship
Low - Vogler shows director personality traits. He is not relationship oriented. One noticeable example of this behavior is the fact that even if it costs to lose members of the board in order to fire House, he is willing to do so without a second thought. When Wilson votes again firing House, Vogler immediately asks for voting on the dismissal of Wilson out of the board:

Wilson: Opposed?

Vogler: The motion is defeated.  Dr. Wilson, would you mind leaving the room, please?

Wilson: Excuse me?

Vogler: We’re gonna take another vote.

Wilson: Well, first of all, you can’t void my vote by making me stand in the hallway.  And second, you should check the by-laws.  You need notice and at least one business day before you can reconsider any matter.

Vogler: We’re voting on a different matter which you are… conflicted out of.

Wilson: How can I be conflicted?

Vogler: This vote is whether to dismiss Dr. James Wilson.  [Wilson, a little annoyed, leaves.]


Moreover, during the board meeting, he shows little respect for the opinions of other members on the board. He also states that health care should be run like a business, even if this conflicts the principles that doctors uphold:

Vogler: Gregory House is a symbol of everything wrong with the health care industry.  Waste, insubordination, doctors preening like they’re kings and the hospital their own private fiefdom.  Health care is a business, I’m gonna run it like one.  I hereby move to revoke the tenure of Dr. Gregory House and terminate his employment at this hospital, effective immediately.

Female Doctor: Don’t you think we should discuss this –

Vogler: We just did.



Importance of outcome/goals
High - Vogler wants to dismiss House as he sabotaged his opportunity for promoting a new medication. Moreover, he sees House as a liability, both legal and financial.  He wants the hospital to be run aiming for profit. Thus, he is not willing to make any compromise regarding House, who has forcefully to leave the hospital, no matter what.

When Vogler first meets House during this episode, he demands him to resign:

Vogler: In the morning, I expect you in my office with your letter of resignation and plans for a public apology, otherwise I’ll destroy you.  [House looks a little shocked as Vogler walks off.]


Additionally, and as stated before, Vogler is willing to dismiss members of the commission board standing in his way to achieve his goals. What he previously did to Wilson, he tried to do the same to Cuddy for standing on the way of House’s dismissal:

Vogler: House won’t listen to anyone –

Cuddy: And you’re not accountable to anybody, either!  Because you think you own us.

Vogler: I move for the immediate dismissal of Dr. Lisa Cuddy.





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2. Provide some examples of factors that had influenced your character’s chosen conflict management strategy in the episode(s). Use the list of factors described in class (Size, Environment, Context, Personality, Communication Style, Cultures, Goals/Motivations).


Context
Vogler is investing 100 Million dollars in the hospital. He knows that this money gives him leverage over the other senior executives of the hospital. He wants to run the hospital like just another business aiming for profit. However, House is standing in the way to achieve his goals.

As House was not cooperative in helping to promote a new medication (which would be useful to Vogler’s intents), even going as far as stating in the conference that the new medication did the same as the old one but with a higher price tag. Vogler sees him as an obstacle that has to be overcome at all cost. Thinking that money gives him the power to do as he wish along with superiority over all the other hospital staff. Vogler adopts a forcing conflict management strategy.  


Personality
Vogler depicts a personality style behavior that can be associated with a director, making swift decisions, confronting people and showing an impatient attitude demonstrated by comments such as:

Vogler: The motion is defeated.  Dr. Wilson, would you mind leaving the room, please?

Wilson: Excuse me?

Vogler: We’re gonna take another vote.

Wilson: Well, first of all, you can’t void my vote by making me stand in the hallway.  And second, you should check the by-laws.  You need notice and at least one business day before you can reconsider any matter.

Vogler: We’re voting on a different matter which you are… conflicted out of.

Wilson: How can I be conflicted?

Vogler: This vote is whether to dismiss Dr. James Wilson.  [Wilson, a little annoyed, leaves.]

and:

Vogler: I move for the immediate dismissal of Dr. Lisa Cuddy.


These examples also denote that Vogler is nowhere relationship oriented and will step over anyone who stands between him and his goals.


Communication Style
This is a relevant factor as Vogler employs an obvious aggressive style across the episode, being forceful, bombastic, “in your face”, intimidating and monopolizing as we can note on the comment:

Vogler: He is a drug addict who flaunts his addiction and refuses to get treatment.  He is a disgrace and an embarrassment to this hospital.  I’d go on, but it gets kinda mean, so I’m gonna keep this simple.  House goes, or I go.



Cultures
Vogler comes from a business driven corporate culture where he started with nothing and fought his way through business politics and corporate games to ascend onto the top rank. He is refusing to see that a hospital should mainly serve interests like healing people other than making money, and attempts to run it just like a corporate business:

Vogler: Gregory House is a symbol of everything wrong with the healthcare industry.  Waste, insubordination, doctors preening like they’re kings and the hospital their own private fiefdom.  Healthcare is a business, I’m gonna run it like one.  I hereby move to revoke the tenure of Dr. Gregory House and terminate his employment at this hospital, effective immediately.



Goals/Motivations
Vogler’s motivation is the seek of power and profit. He is determined to seize control over the hospital and set as goal to crush any sign of opposition to his power.

Vogler: In the morning, I expect you in my office with your letter of resignation and plans for a public apology, otherwise I’ll destroy you.  [House looks a little shocked as Vogler walks off.]



Size
We can’t state that size influences the chosen conflict management strategy for Vogler since he adopts a similar strategy when conflicting solely against House, against doctors like Wilson and Cuddy and even against the administration board as whole during meetings.
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